Maintenance 2017-09-27T13:26:39+00:00

SERVICE INFORMATION ON BIO-PURE

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Regular servicing and maintenance of the Bio-Pure sewage treatment system, will ensure the unit is running at its most efficient. Having an annual service will also meet your legal requirements. We Build it, don’t just service our own treatment systems, we have trained engineers that can service all makes and models.

What is included in a We Build it Service package

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    One Annual service visit where all aspects of the tank are assessed and fully checked to ensure the highest possible standards are being met. This will include replacing the filters and diaphragms in the air pump, assessing the aeration pattern, sludge levels and effluent quality.

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    One Emergency breakdown cover for 12 months. If you have any problem with your unit, call us and we will come out and fix it free of charge.

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    All labor expenses for servicing and call outs are covered so there are no hidden costs.

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    Serviceable Parts The cost of all serviceable parts will be free of charge. This includes rebuilding the air pump, replacing the diaphragms and the air filters.

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    Replacement Parts are discounted; this includes Air pumps and Submersible pumps.

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    Sludge return is carried out as required. This is the removal of settled sludge from the outer scum ring back into the centre chamber to be re digested and treated again. This helps to keep the emptying period low.

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    The service agreement lasts for 12 months and will also help you meet your Environment Agency obligations regarding your Consent to Discharge. This includes keeping records of service, de-sludging and maintenance work for a minimum of 5 years.

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    Emptying is NOT included in your agreement.

Payment

Payment will be required upon taking out the contract, we will issue a proforma invoice on request and payment can be made either by making a bank transfer or debit card payment. Only when payment has been received will the contract start.

Disclaimer

Please note additional charges may apply if the Bio-Pure services more than one property, this charge would be £20 +VAT for each additional property.
Annual services are booked when our engineer is next in your postcode area (emergency call outs are prioritised) and you will be notified by phone prior to this visit. You will not automatically receive a service on receipt of payment.